Coulsdon Manor Hotel & Golf Club

adapted to the changes that had to be made with complete professionalism and a continued smile on their face. Nothing was too much trouble.

They were accommodating to every request I made, and went above and beyond to ensure that our special day was perfect, even with restrictions in place that meant a very different day to the one we had originally planned.

From the first time we spoke with Barbara she made us feel at ease and clearly explained all the options available to us. Hospitality is definitely something CMH does well as every time I met or spoke with Barbara I didn't feel like I was a customer availing of a service, but made to feel special and as if our wedding was the sole thing she was focussing on. That is a skill (as it certainly wasn't the only thing) and I take my hat off to her for it. Every question I had along the way (especially with the postponement) was swiftly answered and if she didn't know or had to seek advice from superiors, she did so quickly and efficiently. A consummate professional event planner who clearly knows that going the extra mile is important to retain the highest level of service.

Chef Darren was another level. I'm an avid foodie and we discussed things in detail. Not only did he not grumble at this amateur's thoughts, but he was happy to implement them in order to ensure our wedding breakfast was exactly what we wanted. And boy, what a meal it was! We were over the moon with what came out of the kitchen. It surpassed our expectations and was even better than when we tasted originally. Especially as as my new wife and our son have a dairy allergy.

We had the most perfect day with memories we will cherish forever. Thank you to the whole team!

Review submitted on Sun, 25th of July, 2021

too much and Barbara responded to my emails very quickly. She was always so polite and helpful. We would like to thank the toastmaster Malcom on the day he was superb. He made sure my husband and I were happy obviously but also our guests. The day went so smoothly and this is all thanks to Malcom. We especially enjoyed the race on the golf buggies :)
All the other staff that were there that day were really polite and helpful. As soon as I checked in which was the night prior to the wedding day I received great service. The staff really went out of their way and were very chatty to me and my maid of honour who stayed with me also. The rooms were very good and what you need for a couple of nights stay. Very clean. Our room we had on the wedding night was very big and as promised we received a bottle of bubbly, chocolates and strawberries :) Our guests commented on how lovely the food was for the wedding meal and breakfast was also very good.

The ceremony room (Blenhiem Suite) is a fabulous room. Very lit and spacious and had a refurbishment shortly after we booked which was great. One of the things I loved about Coulsdon Manor was the old fashioned curtains and I'm so glad they stayed! We moved into the Manor Suite for our wedding meal and reception. This room is even better. Bigger, and also had the old fashioned curtains as well as pretty Muriel's on the back walls. I think that's what they are called..... Loved them! We managed to fill the room and we had a DJ that was booked through Coulsdon Manor who was also very good. No problems whatsoever.

Overall this was in our eyes the perfect venue. We are so happy and recommend this hotel.

Rochelle and Mark Gordon.

Review submitted on Wed, 27th of September, 2017

all for making it all possible, with her patience, thoughtfulness and kindness in journeying with us over many months of preparation.

It was a very special day, that we will never forget.

Thank you Coulsdon Manor Hotel.

Review submitted on Wed, 2nd of August, 2017