Crowne Plaza Felbridge - Gatwick

didn’t need to give advice or help but she did! We came up against a couple of glitches along the way and Heidi went above and beyond to make sure they were resolved and our wedding day was not impacted. The team on the day were also brilliant. I was inundated with comments from our guests saying how well the day was managed and that the staff could not do enough to make sure the day ran smoothly. In particular Martin was incredible on the day and the morning after the wedding. A separate breakfast was put on the morning after the wedding just for us and our guests so we could have a lie in and have our own area to talk about the day before. The whole experience was amazing and we wish we could do it all again! Thank you so much for everyone at the Crowne Plaza for making our day so special!

Review submitted on Sun, 26th of April, 2020

day we felt at ease in Heidi's hands. Everyone at the crowne plaza were so friendly even the catering staff and reception staff and everybody was so helpful if we had even the smallest of questions. The way the room was set out for our wedding breakfast was absolutly stunning and I couldnt believe how perfect it was, I had a picture in my mind how I wanted it to look and it looked even more stunning, joanne who created our stationary is absolutly incredible and made our table stationary, wedding post box and table plan look stunning! Even when needing to change djs last minute heidi found an alternative for us straight away and without a doubt we were still at complete ease and the music was brilliant throughout the whole evening. The food tasted delicious, we had nothing but good comments about the sit down meal and evening buffet! We stayed in a honeymoon suite for the night and the room was lovely! With our own little balcony, personalised sweet treats, champagne and love heart swans made from towels with petals on the bed was such a sweet touch! And the breakfast included in our package for the next morning was delicious!! Thankyou so much to everyone at the crowne plaza with special thanks to heidi, carla, and joanne for helping to make our day so wonderful, we cannot wait to stay in our complimentary room already for our 1st anniversary next year! ❤

Review submitted on Mon, 9th of March, 2020

our guest size of 50 perfectly but could have easily seated more.

Our food was delicious with generous portions and the waiting staff were helpful and professional. Our toast master, DJ and event planner were superb and couldn't have done more to help us and guide us through the planning and our special day.

Other than a couple of issues raised with regards to the hotel room and service our wedding day was faultless and pretty stress free thanks to the staff on hand. We have already booked to stay again for our wedding anniversary.

Review submitted on Sun, 24th of November, 2019

emails and was a constant reminder to us to make sure we were covering off everything with time to spare. In summary she took away all the pressure from us and looked after us from start to finish. Heidi is exceptional at what she does and is very approachable and friendly.


I would definitely recommend the Crown Plaza Felbridge as a Wedding Venue. the room was decorated perfectly, just as we imagined it would and all the staff are incredibly friendly and professional. Elsa was on hand throughout the day alongside Heidi to make sure the day ran smoothly. Even late in the evening Elsa was available and had a complete understanding of everything we wanted. Elsa kept me up to date with the bar tab and everyone of the guests commented on how perfect the day was.

A special thanks would need to be extended to the Chef. We chose Lamb for our main meal and it was delicious. Everyone has commented on how nice the food was and rightly so it was exceptional.


We had really high expectations of the hotel and the staff members and we trusted them with the biggest day of our lives and they made it just perfect for us. I cannot extend my thanks enough to Heidi, Elsa, Carla all of the team behind the scenes who contributed to our day.


I would highly recommend the venue and the events staff they really are exceptional people.


A month has passed since our day and so many of our guests that we have met since or spoken to have all commented on what a wonderful day they had at our wedding. This is down to the Felbridge venue and the staff.



Review submitted on Wed, 3rd of July, 2019

Felbridge

Review submitted on Tue, 25th of June, 2019