Wedding Reviews for The Mandolay Hotel

pleasure. Everything was organised, on time, and every single member of staff were happy to go above and beyond to make sure our special day went off without any issue. On the day, Tami was on annual leave and we were left with Ciaran who was an absolute delight, making sure everyone was alright, everything was on time and he couldn’t have done anymore for us. Every single person who attended said how great the staff were, how fabulous the food was and the hotel in general. We had Alex, Morgan, Tilly, Abi and Tasha serving us on the day who were absolutely brilliant. We never had to wait for a drink or a meal and they served everything with a smile on their face. We couldn’t recommend The Mandolay anymore & we are so glad we picked it for our special day.

Review submitted on Thu, 17th of August, 2023

take some time out for ourselves to take it in and get some beautiful pictures!

Throughout the day, all the staff were professional, courteous and friendly- we had many compliments on this from our guests.

I would like to say a special thanks to Tami for making everything so easy , enjoyable and stress free. In the evening of our wedding the operations manager was also very attentive and made sure everything went smoothly for us - thank you all for making our day perfect we will remember it forever!!!

Review submitted on Thu, 8th of June, 2023

surrey venue for your wedding, i cannot recommend them enough. Every detail was taken care of and the entire process was a dream. Thanks again so much from Mr and Mrs Banks x

Review submitted on Mon, 29th of August, 2022

Tami and Tash took all the stress away and helped the day run smoothly so we could relax and enjoy our day.

Review submitted on Mon, 22nd of August, 2022

had being the same.

Review submitted on Sun, 13th of March, 2022

preferred suppliers everything was so easy to rearrange. By attending a wedding fayre at the hotel, we met the people that would cater for our every need.
After a few meetings with The Mandolay staff, everything was arranged and the team started working then on. When we were given the menu choices, we asked if it would be possible to change to a Christmas dinner, and without any hesitation, we were told yes. At the meal tasting, Tash treated us like royalty and all the food choices were amazing, which made the decision very hard.

In the weeks leading up to the wedding, Tami was on hand for any help or advice we needed and was always calm and reassuring in the face of ever-changing restrictions and always filling us with confidence that the wedding would go ahead.
On the day of the wedding, the hotel's staff worked tirelessly to enable the majority of our guests to check-in early. Behind the scenes, Tami was calm as ever and checked if we were both okay, made sure our guests were in the right place at the right time and everything ran like clockwork.
The ceremony and drinks reception in the Surrey Suite went perfectly.
Then we entered the Mandolay suite for the wedding breakfast and the layout and decoration was better than we had hoped, the room was amazing.
Thanks to Tami and all the staff at the Mandalay, we had the most perfect, magical day. The day we had dreamed of.

Review submitted on Tue, 11th of January, 2022

always answered our questions, and the organisation was perfect. My husband and I are so thankful to all the staff for helping make our day so special from beginning to end. We had so many compliments from staff and guests over our wedding. It WOULDN'T have been possible without the help of Tami and her fantastic team. Thank you so much!!

Review submitted on Tue, 10th of August, 2021

when restrictions didn't ease as much as we'd hoped, they've been so accomodating with last-minute changes.

The day itself was all we could have hoped for and we enjoyed every second.

Extra shout outs to Tami and Bruno for all the help you've given us! THANK YOU AGAIN FOR HOSTING US!

Review submitted on Tue, 29th of June, 2021

to put together such a fabulous wedding reception at short notice. You did a wonderful job, the room looked gorgeous & certainly gave our guests the ‘wow’ factor.

Also, we would like to say a special thank you to the excellent Banqueting Manager for ensuring our day went so smoothly. His attention to detail & friendly manner helped to created a lovely atmosphere. He really was fantastic & we are beyond grateful for his kindness & professionalism.

The entire room was laid out beautifully, the food tasted amazing & the service provided was exceptional. All of the staff were polite & attentive, so please pass on our thanks to all of the team. We would definitely recommend this hotel to anyone thinking about celebrating their wedding in the heart of Guildford.

We look forward to visiting The Mandolay Hotel again.

Best wishes from Shaun & Jyoti xx


Review submitted on Sat, 29th of February, 2020

the fact that planning a wedding long distance without ever meeting the team is not the easiest task, yet the communication was timely and detailed and allowed me to have the comfort of planning with your team as though it was done face to face if not better. The event day was also flawless. Everything went smoothly and as per agreed plan so job well done! All in all, food was good, set up good, team great :) recommended suppliers were also very easy to work with and very helpful Thanks for making our day even more special. I would highly recommend the Mandolay Hotel for events in the future. Kind regards, Arvin & Yusraa Ramtuhul

Review submitted on Fri, 29th of November, 2019

met (reception, Gillian, Ops, Bar staff etc) were so lovely, nothing was too much trouble and you have a wonderful team.

Review submitted on Fri, 29th of November, 2019

wedding and helped me every step of the way which I will be forever grateful for. I felt at great ease the whole day and had every faith that Tami and her team had everything under control. Everything was just perfect from the rooms at the hotel to the food and drinks. Leading up to the wedding as you can imagine I got very anxious and nervous about little details but Tami was very quick to put my mind at ease and assure me she had everything under control ( which she did) we used the DJ provided by the hotel as part of the package and he was amazing so lovely and the guests loved him! if your thinking of having your wedding at the Mandolay then go for it you won’t be disappointed and you will have the best day and if you’ve already booked your wedding at the Mandolay then I’m so jealous because I want to do it all over again!!! Thanks so much again to the Mandolay and especially to Tami for the most amazing wedding! Love the new Mr & Mrs James x

Review submitted on Fri, 29th of November, 2019

Howard

Review submitted on Fri, 29th of November, 2019

transform your large conference room into our winter themed wedding. As sad as we were that day, we were very soon encouraged by Tami Vickery. Tami immediately put us at ease. Tami clearly had experience and clearly also had more authority that Ailsa. This was useful in our specific situation as lots of questions were answered immediately without the ‘I'll have to ask’ answer we had previously been given quite often. Tami was very organised during the run up to our wedding day. We had Christmas and all that goes with December with a venue like yours to contend with. We could tell on several occasions in December that Tami was extremely busy. She never made us feel any less important and kept on top our ever-evolving plans at all times. Tami is a fantastic communicator - and that is an amazing asset in a role like hers. At all times we felt we knew where we stood, and never had to wait days for updates or responses. We felt she was in our corner. As you are probably aware, the day before our wedding we had a major issue with a no-show from our main vendor. The most stressful of times I can assure you. Tami was available at all times during this, offered us an alternative (who we eventually used), and continued to communicate with us well after her work hours and very early on the wedding day. Sending texts and photographs to me that served as a huge comfort. It’s fair to say we were very worried - but it all worked out - thanks goodness and thank Tami. We also felt that Tami gave the staff on the day the full run down of what had happened, as they all seemed to want to do their very best for us. Thank you Tami.

Review submitted on Fri, 29th of November, 2019

be in contact for our 1 year anniversary, and until then, I wish you and The Mandolay all the success in the world! Kindest Regards The new Mr & Mrs Davies!

Review submitted on Fri, 29th of November, 2019

wedding and helped me every step of the way which I will be forever greatful for. I felt at great ease the whole day and had every faith that Tami and her team had everything under control. Everything was just perfect from the rooms at the hotel to the food and drinks. Leading up to the wedding as you can imagine I got very anxious and nervous about little details but Tami was very quick to put my mind at ease and assure me she had everything under control ( which she did) we used the DJ provided by the hotel as part of the package and he was amazing so lovely and the guests loved him! if your thinking of having your wedding at the Mandolay then go for it you won’t be disappointed and you will have the best day and if you’ve already booked your wedding at the Mandolay then I’m so jealous because I want to do it all over again!!! Thanks so much again to the Mandolay and especially to Tami for the most amazing wedding! Love the new Mr & Mrs James x

Review submitted on Sat, 24th of November, 2018

help we will be back for our first anniversary hehe!

Take care

Mr and Mrs Deacon :)

Xx


Review submitted on Tue, 28th of August, 2018

fayre coming up and once we got there and had a look round and met the team, we couldn't imagine getting married anywhere else.
Tami was a delight to work with and made the whole process so fun and stress-free every step of the way!
On the day we had a few vendor issues, but Tami and her team took it all in their stride and dealt with it professionally and quickly - you wouldn't have known anything had happened!
There are not enough words to express how grateful we are to everyone at The Mandolay for making our wedding more perfect than we could have ever hoped for!
We would 100% recommend this venue to anyone!

Review submitted on Sun, 26th of August, 2018

in fact everything we wanted.

As a 'more mature' couple we were fairly settled on our choices anyway but the suggestions we received helped us to make the day even more memorable. There were things that we would not have dreamed of asking for (fish and chips, served in newspaper for one of my relatives. The idea started as a joke but turned into a spectacular high-point of the day).

The service could not have been better, attentive without ever being overpowering. The staff could not have been more helpful and every single person seemed to have a smile on their face, a sign of a happy team.

I can't think of a single thing that I would have changed, ours was a small wedding by modern standards, just 30 of us, it was the best day ever.

Review submitted on Mon, 13th of August, 2018

friends for the future.

Thanks again, Mark and Eve.


Review submitted on Fri, 3rd of August, 2018