Wedding Reviews for Waterton Park Hotel

at online. We were welcomed by Pauline and we discussed our ideas for our wedding. It was very relaxed and was very much about understanding what we wanted, supported by suggestions from Pauline on how we could get the most out of our day. We were then shown around the venue, and able to ask as many questions as required.

The venue is even more magical in person and the rooms available for the ceremony and reception allow you the freedom of the venue rather than being confined to a single space. There was no pressure whatsoever to book the venue there and then and we were provided with further information a few days later, as promised.

At this point, we had already decided this was our perfect venue. It was actually the only venue we visited. We were then guided through our next steps on how to secure the booking. Pauline and Olivia kept in touch with us throughout the entire process, right up to our wedding day. Everything was our choice and we made the decisions on what we wanted.

When our wedding day arrived, everything was perfect and exactly as we had planned. Olivia was there on the day making sure we were where we needed to be at the time we needed to be there. She ensured everything ran smoothly and made us aware of who we needed to ask for during the evening reception if needed. She was on hand the morning after to say goodbye and was genuinely interested to hear about our wedding.

The bridal suite was amazing, very modern, spacious and beautifully furnished. The food for the buffet was delicious and plenty for everyone. All dietary needs were accommodated. The DJ was brilliant, very entertaining and kept the vibe going until the end. We couldn't imagine getting married elsewhere!

Review submitted on Sat, 5th of October, 2024

We had aperitifs after the ceremony which were lovely and had numerous choices, and then a BBQ at night which was delicious. Everything was great and Waterton was brilliant in every way.

Review submitted on Wed, 28th of August, 2024

plan stress free through the process of organising our special day.

Venue - beautiful location set in a nature reserve, with the island hotel on the lake as an ideal and fairy tale setting.

Accommodation - we had 28 guests staying for the weekend and they were overwhelmed with their hotel rooms which they stated were sumptuous, spotless and spacious, with gorgeous outlooks onto the lake.

Catering - our guests commented on the quality of the food served, the canapés, the wedding breakfast and the evening buffet.

Staff: extremely helpful, nothing was too much trouble, accommodating, professional and hard working.

Our actual wedding day was planned down to exact timings by Pauline and her team. It worked superbly because they had everything arranged and set up ready for us to enjoy every single minute of the day, without having to stress about anything.

We cannot praise the venue and staff enough as they made our guests and us so welcome and relaxed.
We cannot emphasise enough that Pauline and her team made our wedding such a special and unforgettable occasion and we cannot thank them enough and they are a credit to their company.

Jenny & Nina

Review submitted on Sun, 25th of August, 2024

the day, we had a few guests with special dietary requirements, and these were all catered for, with all the guests providing positive feedback on their experience. The help from Pauline and Olivia, in particular, has been great, explaining all the processes every step of the way. The day ran better than we expected, we were lucky enough to get beaming sunshine throughout the day, which further enhanced the day meaning our guests could enjoy the outside areas. We did have entertainment from outside of Waterton Park for the day, and both the magic mirror company and the ice cream vendors were dealt with and accommodated in a thoroughly professional manner. The honeymoon suite was the cherry on top of the cake, it is absolutely stunning and waking up to the views of the lake was something else. We intend on returning next year to celebrate our 1 year anniversary.

Review submitted on Fri, 16th of August, 2024

wedding day went, and the team were on hand in case we needed them. We'd overall highly recommend Waterton as a venue and look forward to returning for special occasions.

Review submitted on Wed, 17th of July, 2024

before the booked date, so all the organising was done over email and Facetime. Everyone was very helpful with all of my family and my questions. We also had several dietary and drink requirements, which they were accommodating. The day was absolutely beautiful, the setting was stunning, the food was amazing, and the staff were just wonderful. Everything went better than we could have hoped for.
Highly recommend!

Review submitted on Tue, 9th of July, 2024

and full of character. The boathouse where we spent our evening was so relaxing and unique. All of the staff at Waterton were so friendly and knowledgeable. My partner and I spent our wedding morning worrying about what would happen throughout the day. Still, we had someone to walk us through every step of the day, whether getting ready, registrars, photos, reception, or evening. The team are so much more than ‘staff’; they truly understand the needs of soon-to-be weds/newlyweds. Our family couldn’t stop commenting on how wonderful they were throughout. Just a massive thank you to everyone involved and if I could do it all again I wouldn’t change a thing ❤️

Review submitted on Thu, 23rd of May, 2024

around initially and did a great job at answering any questions. The venue is excellent, and scenic, looking fantastic in the the day and at night when lit up. All the guests were impressed by the site and rooms.

The day was stress-free. The staff were friendly, and helpful and knew what to do on the day. Pauline and the team always felt like they were nearby and available but never on top of you. The meal and evening food was excellent and accommodated for dietary needs. As the day progressed, we were introduced to different team leads for the meal and evening reception, so we knew who to talk to. We didn't though, they had it all under control. It was a case of turning up, handing over stuff to the staff at the reception, and then letting them handle it all. We had a 15:00 ceremony, so our morning was fairly relaxed, I just sat chilled and went for a swim. Staff throughout the day were friendly and helpful.

We used their DJ and have no regrets. It removed the hassle of finding a band and they accommodated our music requests. Mixing pop, and techno with rock & heavy metal, did some shoutouts. Even opened like a Metallica gig, we asked for that! Everyone was happy with the quality.

Waterton provided a recommended vendor list, which was excellent. The working relationship between Waterton and the vendors is a strong one. They were all helpful and provided preferential services, with some offering first refusal whilst enquiring/booking on dates. They all knew the site and were able to offer valuable insights and were able to deal directly with the venue for some of the arrangements, which took a lot of pressure off us.

Make the day easy and enjoyable, use Waterton

Review submitted on Fri, 5th of April, 2024

servers), and finally Chris who was there every step through our evening reception.

We had a day filled with tears and laughter and didn't have to worry once because of the support from the Waterton staff.

Thank you again for everything you did for us, words just don't seem to be enough.

Review submitted on Wed, 3rd of April, 2024

gifting a teddy bear was greatly appreciated.

As the song goes, simply the best….better than all the rest.

Review submitted on Thu, 28th of March, 2024

provided the perfect backdrop for our special day. But the true magic was the exceptional service. The dedicated team catered to every whim, ensuring everything ran flawlessly. The food was divine, the atmosphere enchanting, and every detail, from the floral arrangements to the personalized touches, reflected our vision perfectly because they worked so closely with our external vendors.

They handled last-minute changes with grace and kept us stress-free, allowing us to savor every moment. Our guests raved about the professionalism, attentiveness, and genuine warmth of the staff. Thank you, Waterton Park Hotel, for exceeding expectations and making our dream wedding a reality. We couldn't recommend you more highly!

If we could do it all over again, we’d choose Waterton Park Hotel every time.

Review submitted on Tue, 13th of February, 2024

The venue is even more beautiful in person and the friendly bubbly team added that extra factor! So pleased we found this gem for our day which was perfect.

Review submitted on Sun, 11th of February, 2024

much trouble. All our guests had nothing but great feedback about the venue, especially the food. The drinks were flowing all night and everyone had an amazing time.

Thank you, Waterton for making our day nothing but perfection.
Mr & Mrs Chappell

Review submitted on Thu, 14th of December, 2023

for the reception. The whole staff at Waterton were truly lovely and their customer service is 5 stars! The food was amazing and they made our day so magical. If I could do it all again, I would choose Waterton Park every time, not just for the venue but every employee that was on duty that day and helped in making our day that much more special.

Review submitted on Mon, 27th of November, 2023

wedding, you would not be disappointed!

Review submitted on Tue, 21st of November, 2023

our home is so we couldn't think of anywhere better. In terms of actually booking the venue, it was such a simple process, but also personalised to me and Tom. We were given a really detailed description of what our package would include and how we could tweak this to suit us, and then payments were in installments, which was wonderful when paying for a wedding. There was no pestering or pressure at all, we just felt welcomed and taken care of right from the start. While the venue caters for lots of weddings, it really did feel as though each wedding is given 100% of the care and attention it deserves. We then attended a Wedding Fayre and this opportunity was perfect to help us find some of our suppliers. We booked our musicians, photographer, videographer, venue decorator, and flooring on or just after that day. We were also supported with any questions we had throughout the day so we knew what to do about any other bookings we needed to make. Regular contact was then maintained from the point of booking up until the day, with regular face to face appointments being made available. On the day, I found everyone working at Waterton to be so organised, calming and approachable. I could not fault the venue in anyway. I felt like everything ran smoothly and everything behind the scenes was just being conducted with experience and professionalism. Our guests also commented on how well the wedding was conducted and how friendly the staff were. Thank you all so much, Katie & Tom.

Review submitted on Thu, 9th of November, 2023

and thoughtful, always keeping us in the loop and making sure that we hadn't forgot any of the small details that make a huge difference on the day. Pauline took such good care of both us and our guests on the day, making sure that everything ran smoothly. We were lucky enough to have a sunny wedding day this August however we know that many couples did not have the same experience however before the day we had already been consulted about contingency plans for if the weather was not at it's best. The grounds themselves are breathtaking and gave us such beautiful photographs that we can treasure forever. The food was delicious and all of our guests told us that both the wedding breakfast and the evening reception barbecue was top notch. Both my new husband and I cannot recommend Waterton Park Hotel enough to make your wedding day something that you will remember for the rest of your life.

Review submitted on Sun, 5th of November, 2023

memorable it was for them. The catering was next level and the detail of everything, we just could not ask for more. After our wedding, we both had wedding blues and I think that just speaks volumes for just how great this venue and the staff were. We would not change anything about our day (apart from the temperature maybe) and my hubby is already talking about our renewal here in 10 years time!! Thank you again for making our once in a lifetime day that bit more special! Laura & Kyle Fox x

Review submitted on Fri, 3rd of November, 2023

on the day, but didn’t have a clue where to start .
Communication between me, Pauline and Olivia has been great, any questions I had was answered quickly.
I wanted to go and rehearse my first dance before the big day and Pauline booked the boathouse room out for us no problem.

The day of the wedding ran so smoothly. Olivia did a great job keeping us all to timings. The venue had been beautifully decorated. All the staff in Charlie’s bar were friendly enough and the chefs served a beautiful wedding breakfast.

The evening doo bbq was beautiful, the DJ (Simon) played music to suit all tastes and recorded our first dance (I still need to see this recording!)

The honey moon suit was up to date and had the best views looking on to the lake.

I couldn’t have wished for a better day. It was perfect all round. THANK YOU, THANK YOU, THANK YOU!

Review submitted on Fri, 20th of October, 2023

looked after us on the day. They really made the day special for us and our guests and nothing was too much trouble.
Our guests have said it was the best wedding they’d been to and the venue was absolutely beautiful. The food was really good, with lots of choice in menus when planning the day, and the BBQ in the evening was really nice.
We honestly couldn’t have picked a better venue for our wedding and can’t recommend Waterton enough, we just wish we could relive the day all over again!

Review submitted on Thu, 19th of October, 2023

everyone commented how lovely it was and how beautiful everything was.

Review submitted on Thu, 19th of October, 2023

there with us every step of the way, she was amazing and trustworthy, knowing she had all the stress of making it perfect and that’s exactly what she did so thank you again!
We will never forgot these magical memories we made at Waterton park hotel
Love Craig & jordon
Xx

Review submitted on Thu, 19th of October, 2023

and she ensured his usual choice of food was available and cooked to his liking meaning I had no worries in regards to him eating that day! She also ordered my alcohol of choice as unfortunately the bar did not stock it. Pauline and her team went above and beyond ensuring our day was special and went without any hitches. Waterton Park Hotel is a truly wonderful venue, from the kind hearted, helpful staff to the amazing views from the hotel itself. From the bottom of my heart, thank you for the amazing work you all put in to our day and making it a truly magical day! Simon and Charlotte

Review submitted on Thu, 19th of October, 2023

the day with you. No request is too much trouble, we found their wedding fayre very helpful, that’s where we found all our suppliers.
We couldn’t have wished for a better day and we got great weather, all our guests said it was like a fairy tale. We didn’t want to leave the next day.

Review submitted on Thu, 19th of October, 2023

the information we needed. We also appreciated your website having a lot of the information available on there, like packages and prices, which helped with our planning. It was so useful to have the forms to complete and the final meeting a couple of weeks beforehand, especially as Pauline has a knack for reassuring people and putting minds at ease.

Then our wedding day itself ran so smoothly and we were really happy with how it all went! This was thanks to how well organised everything was, as well as how friendly, welcoming and helpful the staff were on the day.

It was really nice to have the handovers between the various key people, for example, from Olivia for the ceremony and drinks, then to Kim for the meal, then Tammy in the evening. Not to mention Chris and Mark as duty managers. Shane did a fantastic job as the DJ - he was great at reading the room and choosing songs which kept the party going! The waiting staff for the drinks, meal and evening reception were also really good and ensured everyone had a great time.

We've made some lovely memories that will stay with us forever and are so happy that we chose Waterton as our venue!

Thank you so much for everything you and your colleagues did to make our day so special!

Sean & Charlotte

Review submitted on Wed, 18th of October, 2023

the team were amazing at putting everything together for us in quite a short space of time. Nothing was too much to ask, Pauline and Olivia were always on hand and the staff when we visited were always welcoming and helped us with room reservations for family members. On the day, it was truly perfect. When we arrived from the church, we were welcomed so warmly by everyone, Pauline even helped when I needed an urgent ladies visit before going to greet our guests. The day ran to perfection, the timings were amazing, guests spoke so highly of the organisation and I couldn’t recommend them enough. The food was delicious and guests now are still talking about the canapés, the entertainment we had booked were all warmly welcomed and looked after and it really was the best day ever. Thank you to everyone at Waterton, but special thanks to Pauline and also to Mark who was the manager in the evening and again made sure it all ran great. We really made the best decision having our wedding day at Waterton. 

Lucy & Andrew Wood - 23rd September 2023

Review submitted on Thu, 5th of October, 2023